Welcome! Hollywood Jackets
F.A.Q's

Where is your Hollywood jacket outlet?

The Hollywood Jacket is an online shopping platform where you can find different styles of jacket and costumes you watch in your tv series or movies. No matter where you live, we will deliver your product throughout the world through the world wide web.

Why would you prefer Hollywood Jacket?

The answer is simple that Hollywood jacket is the prime shopping online platform having an availability of prevailing fashion. We help our buyers to find the best product at affordable prices. We manage to deliver you the product in time as our staff is hardworking and prepares the jackets tirelessly. Our services are always ready to provide you with assistance 24/7. We are skillful in Television series attire for women and men, movie attire for men and women and the current fashion vests and jackets for men and women.

Do you help in crafting the same design which I have?

The first point you need to know is that Hollywood Jacket is the only solution to all your fashion or exceptional dresses related matters. If you want us to prepare you an outfit according to your idea, all you have to do is to give us the same design with entire details. You will have the best replica.

What is the procedure of the payment for a jacket?

The Hollywood Jacket has chosen the SSL for its valued clients. We receive amounts from PayPal, Debit/Credit Card and  Discover. We sternly not favor cash or checks if you purchase any item from us.

Is free shipping for all countries?

We provide you with the facility of free shipping on all the item all over the world. But due to the international law, we do not ship items to Isreal or OFAZ countries or the countries surviving a war. The countries to which we ship our jackets with extra shipping charges are Brazil, Sweden Virgin, Japan, and Slovenia.

What is the procedure of returning the jackets if it is not according to my size?

Our 30 days easy return policy after the date of delivery is very effective in this purpose. Products can be exchanged or return but only within the time of 30 days after the date of delivery. In the prescribed time, you can get a full refund on your item as well. But remember that the customized or other personalized items cannot be returned or refund under any circumstances.

Generally, how much time is required to reach a jacket at the address?

Actually, the process of manufacturing takes about 10 to 12 working days in normal. For designing, cutting, stitching, and checking, almost 8 to 9 days are required. After all the above process, about 3 days are needed for packing and once it is done, we ship-off your item.

I am not satisfied with the given sizes; may I have a custom fit jacket?

Of course, you can select the ‘’custom size’. Just select your size and order us. Send us your sizing details in the comment box. Once you have placed your order, send us your accurate body measures at Hjacket.com. Remember to include your height, weight, chest, and waist size in the measurement.

How long it will take time for the process of a custom order?

It takes about 30 days to deliver your customized item after we receive your measurements detail.

Do you offer any discount if I order five or more coats or jackets?

Yes, of course, you will get a maximum amount of discount on your purchase of at least five or more jackets or coats at the same time. Maximum discount is granted if you are purchasing up to 100 or 200 jackets or coats for an event. In such a case, you must contact us at Hjackets.com before confirming your order.

Do you have a variety of color leathers?

Yes, you will find endless varieties of leather outfits.

Which material does Hollywood Jacket use for lining?

Depending on the requirement, viscose, cotton or satin fabric high quality is used as an internal lining.

How can I know when my order is dispatched?

You will receive an email with all the details related to your purchase along with your contact information once your order is dispatched from our warehouse.

In case of late delivery, what should I do?

It is not an issue to worry about. The tracking number you are provided with keeps you updated about the information of your order. In case it is late, contact us at Hjackets.com.

If I receive defective product what should I do?

In such a case where you receive a defective piece, contact our customer service team along with:

  • Order number
  • Defective item’s name and number
  • Details of the defect

Your item will be replaced within 24 hours of the report.

Why was my payment not received; any solution?

Maybe due to the following reasons, your payment got dropped.

 

 

  • The wrong billing address and contact number:

 

 

You must be assured that the billing address which you have registered in your account must relate with your payment method.

 

 

  • Credit/Debit Card Number:

 

 

Your credit/debit card number must be accurate and update.

 

 

  • Credit Card limit reached:

 

 

Before making payments, examine your credit card limit  It might be possible that your daily or total credit card limit has been reached when we tried to charge. Enter a different credit card with a bigger credit limit.

 

 

  • PayPal account out of funds:

 

 

Make sure to check your PayPal account balance before using it as a payment method.

 

 

  • Credit/Debit Card Expiration date:

 

 

Maybe your credit or debit card has reached its expiry. Therefore, update your card then do the payment.

The customs and import charges will be applied on my package?

  1. Once the order is reached at the destination, the customs charges or import duties are charged.
  2. Hollywood Jacket does not have any idea related to the cost because we are not concerned with the charges. The customs policies and import duties prices change from place to place.
  3. Before placing an order, contact your local customs office to know about the recent update on charges to manage your expense.

What is the difference between genuine leather and faux leather?

The leather produced from animal skin is referred to as genuine leather. The fibers of leather are glued together to create a sheet of material that looks similar to the real leather. The blend of fabric base that is treated chemically with wax, dye or polyurethane for color and texture is called faux leather. It looks like real leather.

How can I know the status of my order during the procedure?

We send you the order id related to your department to know the current status of your purchase. You are updated about the status of your order after 24 hours.

When will I get a tracking number?

Once your order is dispatched from our country, you will receive a tracking number within 24 to 36 hours.

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